KVKK Disclosure Text
Disclosure Text on the Protection of Personal Data
At Porto Local, we value the privacy and security of your personal data.
This Disclosure Text has been prepared to inform individuals who visit our website, shop from our online store, visit our physical store, and contact us about the purposes and methods of processing their personal data within the scope of Law No. 6698 on the Protection of Personal Data ("KVKK").
1. Data Controller
Within the scope of KVKK, your personal data is processed by the data controller whose information is provided below:
Commercial Title: GRSY Dış Ticaret ve Konfeksiyon Ltd. Şti.
Brand / Business Name: Porto Local
Address: Akarca Mah. Mustafa Kemal Bulvarı No:155B 48300 Fethiye Muğla
E-mail: portolocalwebsite@gmail.com
Phone: 0090 252 613 45 55
2. Processed Personal Data
Depending on your relationship with Porto Local and the services you use, the following personal data may be processed:
- Identity information: name, surname
- Contact information: phone number, e-mail address, delivery and billing address
- Order and transaction information: purchased products, order number, order and delivery information
- Information required for invoicing and accounting transactions
- Payment and transaction information
- Customer transaction information: return, exchange, request and complaint information
- Communication records: information transmitted to us via contact form, e-mail or other communication channels
- Technical data related to website usage and information obtained through cookies
Your payment card information may be processed by the relevant authorized payment service provider, depending on the payment infrastructure used. Porto Local does not directly store card information not required for the payment process.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Creating and managing orders
- Performing payment transactions
- Preparing, shipping and delivering products
- Carrying out invoicing and accounting transactions
- Performing return and exchange transactions
- Responding to customer requests and inquiries
- Providing after-sales support services
- Fulfilling legal obligations
- Preventing fraud and misuse and ensuring transaction security
- Ensuring the security and functionality of the website
- Carrying out marketing and commercial electronic communication activities where your explicit consent is required and with such consent obtained
4. Method and Legal Basis of Personal Data Collection
Your personal data may be obtained electronically or physically through our website, order and payment processes, contact forms, e-mail, phone, physical store, and other communication channels you establish with us.
Your personal data may be processed within the scope of the legal grounds specified in Article 5 of the KVKK; especially if it is directly related to the establishment or performance of a contract, if it is mandatory for the data controller to fulfill its legal obligations, if data processing is mandatory for the establishment, exercise or protection of a right, and for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
Transactions that legally require explicit consent are carried out only when the necessary explicit consent has been obtained.
5. Transfer of Personal Data
Your personal data, to the extent necessary for the realization of the above-mentioned purposes and in accordance with the applicable legislation, may be transferred to:
- Cargo and logistics service providers,
- Payment service providers,
- E-commerce infrastructure and technical service providers,
- Accounting and financial consultancy service providers,
- Information technology, hosting and security service providers,
- Authorized public institutions and organizations for the purpose of fulfilling legal obligations.
The transfer of personal data is carried out in accordance with the conditions stipulated in the KVKK and relevant legislation.
6. Transfer of Data Abroad
Due to the fact that the servers of the e-commerce infrastructure, hosting, payment, analytics or other technological services used in the operation of our website may be located abroad, some of your personal data may be transferred abroad.
Such transfers are carried out within the framework of the provisions of the KVKK regarding the transfer of data abroad and the appropriate safeguards stipulated in the applicable legislation.
7. Retention of Personal Data
Your personal data is retained for the period required by the processing purposes and in accordance with the legal retention periods stipulated in the relevant legislation.
If the reasons requiring processing cease to exist and there is no other legal obligation requiring retention, your personal data is deleted, destroyed or anonymized by methods in accordance with the legislation.
8. Your Rights Under the KVKK
Within the scope of Article 11 of the KVKK, regarding your personal data, you have the right to:
- Learn whether your personal data is processed,
- Request information if your personal data has been processed,
- Learn the purpose of processing and whether it is used in accordance with its purpose,
- Know the third parties to whom your personal data is transferred,
- Request the rectification of incomplete or inaccurate personal data,
- Request the deletion or destruction of your personal data if the conditions specified in the law are met,
- Request that the rectification, deletion or destruction operations be notified to third parties to whom your personal data has been transferred,
- Object to the emergence of a result against you by means of analysis solely through automated systems within the scope of the conditions stipulated in the law,
- Demand compensation for damages if you suffer damage due to the unlawful processing of your personal data.
9. Application and Communication
You can submit your requests within the scope of the KVKK to us via the following communication channels:
E-mail: portolocalwebsite@gmail.com
Address: Akarca Mah. Mustafa Kemal Bulvarı No:155B 48300 Fethiye Muğla
Information sufficient to identify your identity and your request may be required in your application for your application to be evaluated.
Applications are evaluated and concluded in accordance with the procedures and periods specified in the KVKK and relevant legislation.